অন্যান্য
“ISKCON শিশু সুরক্ষা নীতি ও কার্যপ্রণালী নির্দেশিকা” (ISKCON Child Protection Policy and Operational Guidelines), ডিসেম্বর ২০২৩-এ GBC কর্তৃক সংশোধিত ও অনুসমর্থিত, জানুয়ারি ২০২৪-এ SABHA কর্তৃক পর্যালোচিত (২০২৪ সালের সংশোধনী)
ISKCON-এর কেন্দ্রীয় শিশু সুরক্ষা কার্যালয় (Central Office of Child Protection); ISKCON-এর গভর্নিং বডি কমিশন কর্তৃক অনুসমর্থিত
“ISKCON শিশু সুরক্ষা নীতি ও কার্যপ্রণালী নির্দেশিকা” (ISKCON Child Protection Policy and Operational Guidelines), ডিসেম্বর ২০২৩-এ GBC কর্তৃক সংশোধিত ও অনুসমর্থিত, জানুয়ারি ২০২৪-এ SABHA কর্তৃক পর্যালোচিত (২০২৪ সালের সংশোধনী)
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অনুসন্ধানের সুবিধার জন্য ফাইল থেকে স্বয়ংক্রিয়ভাবে পাঠ নিষ্কাশন করা হয়েছে। ফাইলটিই মূল নথি; উদ্ধৃত করার আগে সেটি মিলিয়ে দেখুন।
নিষ্কাশিত পাঠ দেখান
ISKCON Child Protection Office Policy & Operational Guidelines
ISKCON Child Protection Policy and
Operational Guidelines
Revised and Ratified by the
ISKCON GBC in December 2023
Reviewed by SABHA in January 2024
1
ISKCON Child Protection Office Policy & Operational Guidelines
TABLE OF CONTENTS
Introductory Statement ...............................................................................................3
Overview ......................................................................................................................5
Definitions ...................................................................................................................6
Standards, Principles, and Procedures Overview ......................................................7
I. Standards: Abuse Reporting Standards ................................................................8
II. Principles: Faith Doctrine and Internal Governance .........................................9
A. General Principles for ISKCON Clergy and Personnel ...............................10
B. Preventative Principles ....................................................................................10
C. Behavioral Principles in Dealing with Children ............................................11
III. Procedures: Internal Review Procedures ...........................................................11
A. International Office of Child Protection Oversight Committee..................12
B. Pastoral Commitment ......................................................................................13
C. Victim Assistance .............................................................................................13
D. CPO Review Panels ..........................................................................................13
Communication Policy ...............................................................................................14
Removing ISKCON Clergy or Personnel...................................................................15
Implementation of Policies .........................................................................................16
IV. Specific Procedures of the CPO Review Panels .................................................16
A. Principles...........................................................................................................16
B. Jurisdiction .......................................................................................................16
C. CPO and Review Panel Process ......................................................................18
D. Convening a Review Panel ..............................................................................19
E. Conducting the Review ....................................................................................19
F. Review Panel Decisions and Recommendations ............................................20
G. Written Decisions .............................................................................................21
H. Distribution of Decisions .................................................................................21
I. Additional Policies -Confidentiality, Application of Decisions,
Statute of Limitations, Double Jeopardy ......................................................22
Appeals Process ..................................................................................................22
J. Further Considerations on Restrictions, Requirements and Recommendations 23
Appendix I – Definitions of Types of Abuse ..............................................................27
Appendix II – Adolescent Offenders ..........................................................................31
Appendix III – Role and Duties of ISKCON Central Office of Child Protection ....32
Appendix IV – Child Protection Team Role and Responsibilities ............................38
Appendix V – Relevant GBC Resolutions ..................................................................40
Appendix VI - ICPO Case Management Checklist ...................................................42
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ISKCON Child Protection Office Policy & Operational Guidelines
Introductory Statement
The International Society for Krishna Consciousness (ISKCON) is committed to the well being
of all individuals involved with ISKCON, especially children and other more vulnerable
participants.
ISKCON recognizes that children, for their full and harmonious development, need to be raised
in an atmosphere of love, support, guidance and understanding. ISKCON acknowledges that
children, when so raised, are likely to play a vital role in the future of our Society. Thus, placing
the interests of the children first is not only in the best interest of the children themselves but also
of ISKCON and society at large.
ISKCON affirms that children have the need and the right to be protected, nurtured, and guided.
This includes the right of all children and young people to live in an environment where they are
protected from exploitation and abuse, and to actively participate in temple/devotional activities
within the ISKCON community.
Thus, for ISKCON, the protection of children is paramount. All persons who associate with
ISKCON should be able to trust with confidence those within ISKCON who associate with, care
for, and minister to them. This principle is especially true for children. The violation of trust
through abuse or harassment of children by ISKCON leadership, clergy or other personnel is a
source of great pain and disturbance for those directly affected, as well as the greater Vaisnava
community and society at large.
The GBC directly, through its influence within ISKCON and its participants, and particularly
through the ISKCON Central Office of Child Protection (CPO), is committed to make every
reasonable effort to protect children and to prevent abuse of children. Hence, the ISKCON Child
Protection Policy and Operational Guidelines (hereafter “Guidelines”) is meant to put in place
policies that facilitate prompt and appropriate response to all allegations of abuse wherever there
is a reasonable belief that abuse has occurred.
ISKCON is committed to implementing these Guidelines to ensure that everyone involved with
children honors their responsibilities to safeguard children from harm. This can be achieved
only by a clear commitment from all ISKCON participants, especially those in management,
leadership and educational roles, to follow these Guidelines, which includes (where applicable)
the duty to promptly report any concerns about children’s welfare to the relevant secular
authorities.
The aim of these Guidelines is to promote good practice and offer effective policies to provide
children and young people with appropriate safety and protection whilst in ISKCON
communities. The Guidelines are also intended to facilitate the CPO and its agents, local Child
Protection Teams (CPTs), and other ISKCON authorities in making informed and confident
decisions with regards to specific child protection issues, and to offer clear guidance for
addressing instances of child maltreatment.
Any credible report of child maltreatment to the CPO or a CPT will be taken seriously and
should receive a confidential, adequate, consistent and sensitive response.
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ISKCON Child Protection Office Policy & Operational Guidelines
ISKCON will comply with all obligations of both civil and ecclesiastical law. It will endeavor to
prevent abuse and harassment to the fullest extent possible, provide education and guidance as
appropriate, and promote healing and empowerment when needed.
No person, who has been determined to have engaged in severe maltreatment of children, will be
allowed to remain active in a position of authority or trust1 within ISKCON, this includes
activities such as leading kirtan, giving class, speaking publically at any ISKCON event or
representing ISKCON in official capacities. This sanction is to avert future threats to children
and to the society as well as to honor and respect those who have been impacted by abuse.
Such actions violate civil and criminal laws as well as Vaisnava spiritual principles and are
outside the scope of the duties, employment and engagement of all personnel. ISKCON will not
tolerate any such criminal behavior. This policy applies to all temples, centers, projects and
activities within ISKCON.
Balanced care will be taken to protect the rights of all parties involved, particularly any person
who claims to have been abused, as well as the person against whom an allegation has been
made. Should an accusation be found accurate, every reasonably possible step will be taken to
protect the abused person and prevent the accused from ever again endangering any vulnerable
person within ISKCON. Conversely, should an accusation be proven unfounded, every
reasonable step will be taken to help protect and restore the good name of the person falsely
accused.
In sum, the intention of ISKCON in offering these Guidelines is to promote a balanced
expression of acknowledgment, support, healing and empowerment based on the underlying and
unwavering principle that acts of abuse or harassment by ISKCON clergy and personnel will not
be tolerated.
In support of that principle, the disclosure of alleged abusive conduct will be promptly
addressed; the accused will be confronted with a view to doing justice; the alleged victim will be
supported throughout this process; the accused will receive a fair hearing; all parties shall be
acknowledged, respected and shown civility at every stage. If the accusation is found to be
unsubstantiated it will be publicly acknowledged as such, if appropriate. If the accusation is
substantiated, appropriate discipline will be instituted with the view to protect the victim and the
community, and to prevent abusive behavior in the future.
1
Position of trust or authority include any of the following: (1) Having any position of leadership within ISKCON. (2)
Giving class or leading kirtan in the temple or at any ISKCON related program/festival. (3) Having any service that
involves contact with children.
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ISKCON Child Protection Office Policy & Operational Guidelines
Overview
The CPO Policy and Operating Guidelines (“Guidelines”) provide the ISKCON Society with
information and guidance regarding expected conduct and basic ecclesiastic and legal
responsibilities when interacting with children as ISKCON clergy, personnel or participants.
ISKCON leaders, Child Protection Team members, teachers, parents and others who in the
normal discharge of their daily duties regularly interact with children, are required to acquaint
themselves with the Guidelines. It is understood that these Guidelines will be used as a reference
document, and thus sometimes only specific sections may be referenced. On this account, a
degree of repetition has been allowed.
The Guidelines are composed of three distinct sections or areas which, taken together, create a
comprehensive framework designed to address the complex set of issues involving child
protection, child abuse and related intrusive behavior.
The three sections, which together comprise the framework for these Guidelines are as follows:
I. Abuse Reporting Standards - “Standards”
II. Faith, Doctrine and Internal Governance - “Principles”
III. Internal Review Procedures - “Procedures”
In order to prevent abuse, protect individuals, pursue justice, help offenders reform, and balance
the rights of all parties in the process, appropriate action will be taken when any ISKCON
personnel disregards or fails to comply with the expectations and behaviors defined in these
Guidelines.
Accordingly, as a condition of all devotees’ involvement, ministry and/or employment within
ISKCON, they, especially those who interact with children, must be familiar and comply with
these Guidelines, along with all other policies that apply.
These Guidelines provide the Society with information and guidance about expectations in regard
to conduct and basic legal responsibilities of ISKCON clergy and personnel. Violation of these
Guidelines or any other ISKCON policy is grounds for disciplinary action.
In recognition of the complexities inherent in any policy which involves and has an impact on
human behavior, the intention of the ISKCON CPO is that these Guidelines be applied in a firm
yet dynamic manner - that is, within a spirit of mature understanding and practical application,
rather than inflexibly, mechanically or judgmentally.
ISKCON includes numerous independent nonprofit organizations, temples and other projects
(hereafter “ISKCON centers”) which are located throughout the world and operating under the
guidance and ecclesiastical authority of the Governing Body Commission (GBC). Each ISKCON
Center is directly impacted by National, State, Provincial, and local law requirements. It is
therefore the responsibility of management personnel from each ISKCON center to understand,
respect and apply, on an ongoing basis, the applicable law where they reside in relation to these
guidelines.
The ISKCON CPO strongly recommends that each ISKCON center obtain independent legal
advice as regards applicable legal definitions and requirements. These Guidelines cannot and do
not substitute for a review and assessment of the secular laws, rules and regulations which may
apply to a particular ISKCON center in a particular jurisdiction. The Guidelines are to be applied
with diligence, unless application of these Guidelines violate or contravene local laws.
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ISKCON Child Protection Office Policy & Operational Guidelines
Definitions
For the purposes of these Guidelines and Standards, the following definitions shall apply:
1. Allegation - any statement or accusation of child abuse, maltreatment or harassment.
2. Appeals Review Panel (ARP) - consists of three senior Review Panel members selected
by the CPO Director when a Review Panel decision is appealed.
3. Case Manager - the person who gathers information under the direction of the CPO
Director. They will often, but not always, be a local CPT member. Unless specifically
directed, they do not make formal recommendations for resolving a complaint.
4. Child Abuse – occurs when a child has been subjected to physical, sexual, emotional or
psychological maltreatment and/or neglect which has resulted, or may result in harm to
the child’s well-being. It may involve ongoing, repeated or persistent abuse, or arise from
a single incident. [Please see Appendix I page 24 at the end of this document for detailed
definitions of various types of abuse that constitute Child Abuse.]
5. Child or Minor - a person less than eighteen (18) years of age, unless otherwise defined
by the jurisdiction in which the alleged abuse occurred.
6. Clergy – While generally clergy refers to a second initiated devotee in ISKCON, for the
purposes of this document, clergy shall refer to any person who is engaged in ministry, or
providing spiritual or religious service, either directly or indirectly, for an ISKCON
center or authorized program in the larger temple community, such as a nama hatta home
program.
7. CPO - refers to the International Child Protection Office of ISKCON also known as the
ISKCON Central Office of Child Protection (ICOCP) and Association for the Protection
of Children (APC or APVC).
8. CPO Director - the managerial head of the CPO, appointed by the GBC.
9. CPO Regional Office - generally established by Regional Governing Bodies (RGBs) of
ISKCON, in consultation with the CPO Director. Regional offices and CPO Regional
Directors shall operate according to these Guidelines under the authority of the CPO, the
RGB, and the immediate direction of the CPO Director.
10. CPT - acronym for a local Child Protection Team, which works under the auspices and
direction of the CPO, in cooperation with local ISKCON management, temple presidents,
and zonal GBC’s.
11. Ecclesiastic – of or relating to the religious organization; not secular.
12. Intrusive Behavior – acting or behaving in a way that is uninvited, invasive or offensive
according to these Guidelines or to the subject themselves. Snooping, stalking, intruding
into the privacy, aggressive behavior or harassment are some examples of intrusive
behavior.
13. Personnel - includes but is not limited to priests, management, employees, and any
volunteer involved in any ISKCON center. The term ISKCON Personnel as defined
refers only to the applicability of these Guidelines, and does not necessarily or
presumptively indicate any agency or employment relationship between ISKCON and the
individual whose compliance is sought, nor shall ISKCON be vicariously liable for those
personnel acting in contravention of any law or against the faith, doctrine and behavioral
principles of ISKCON.
14. Review Panel - members of the Review Panel are appointed and approved by the CPO
Director to assist in duties outlined in the Guidelines.
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ISKCON Child Protection Office Policy & Operational Guidelines
Standards, Principles and Procedures (Overview)
1. Abuse Reporting Standards (“Standards”)
Standards are essentially the minimum requirements necessary to maintain the values of
ISKCON, and for which all involved parties are responsible to understand and apply.
It is the intention of the ISKCON Child Protection Office (CPO) to support ISKCON Centers in
meeting their responsibility to comply with the law. To that end, the ISKCON CPO intends to
provide basic information respecting the standards necessary for compliance. However, National
and State law respecting abuse varies. Thus, every ISKCON center has the duty and
responsibility to understand and comply with the secular law which applies within its local
jurisdiction, as well as to follow ISKCON Guidelines.
2. Faith, Doctrine and Internal Governance (“Principles”)
In addition to the applicable minimum legal standards, ISKCON espouses refined ethical and
spiritual values and behaviors which call for more restraint and sensitivity than would generally
be expected or enforced in secular law. Moreover, as a religious organization, ISKCON holds
broad constitutional rights and autonomy in making ecclesiastic decisions regarding its own
internal affairs, including matters of faith, doctrine and internal governance.
ISKCON asserts its inviolate legal right and spiritual mandate to evaluate and make ecclesiastic
decisions regarding ISKCON clergy and personnel in relation to shastric (scriptural) principles,
spiritual standards and the instructions, elucidations and directives provided by the Founder-
Acarya of ISKCON, His Divine Grace A. C. Bhaktivedanta Swami Prabhupada.
3. Internal Review Procedures (“Procedures”)
In direct support of the principles of faith, doctrine and internal governance, ISKCON, through
the GBC, and as delegated to the ISKCON CPO, asserts its right and mandate to not only
evaluate and make decisions regarding ISKCON clergy and personnel, but to also periodically
refine the procedures necessary to make and enforce those decisions.
In this regard, the ISKCON CPO is authorized to develop and institute disciplinary policies and
procedures. The GBC firmly stands by, supports and confirms the evaluations and decisions
previously made and rendered by the CPO. At the same time, and in the spirit of growth and
experience, the GBC has deputed the CPO to further refine its policies and procedures consistent
with the mood, language and intent expressed in these Guidelines.
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ISKCON Child Protection Office Policy & Operational Guidelines
I. STANDARDS
Abuse Reporting Standards
A. Summary and Purpose These Guidelines provide guidance on how to respond to
allegations of child abuse. They are policy standards intended to establish requirements
and procedures in an effort to prevent child abuse by ISKCON clergy and personnel and
the resulting harm to the victims and the Vaisnava community.
B. Distribution of Guidelines
A copy of these Guidelines shall be made available to all ISKCON centers.
C. Obligation to Report Abuse to Secular Authorities
1. All ISKCON clergy and personnel must comply with applicable laws regarding
incidents of actual or suspected abuse of minors as directed in these Guidelines.
2. All ISKCON personnel who know, or have reasonable cause to suspect, that a child
has been a victim of child maltreatment or abuse, shall immediately make any report
required by law directly to the local law enforcement authorities or other civil authority,
such as the local child protective services agency, as may be appropriate or mandated in
their local jurisdiction.
3. Immediately thereafter, once a report is made to the local authorities, a report shall also
be made to the local child protection team (CPT), temple president or director, and GBC
zonal secretary, and where existent, regional CPO.
4. All allegations of child abuse by ISKCON clergy and personnel, or on ISKCON
premises, or at an ISKCON affiliated function such as a Rathayatra event, shall also be
reported promptly to the director of the CPO, or designee, through email, or if not
available, by telephone and regular mail.
NOTE: The investigation of child abuse allegations normally proceeds under the auspices
of local law enforcement authorities and must therefore be left to local authorities. Under
no circumstances shall ISKCON management interfere in any investigation, nor shall any
evidence be disturbed, moved, gathered, tested or destroyed. This is particularly
applicable in those countries with a responsive legal system. ISKCON managers, personnel
and participants are directed to cooperate fully with any investigation of abuse by local
police or social welfare organizations.
5. In addition to the above, an individual may also be a Mandatory Reporter1 under the
law and have independent reporting requirements. Note that if you are a Mandatory
Reporter, the failure to report abuse may subject you to serious legal action from the
authorities and others.
6. If the abuse complaint is not received from or does not involve the parent or guardian
of the child, arrangements should be made to immediately notify the parent or guardian.
Notice should not be given to the parent or guardian if he or she is the person against
whom the complaint is made or if this is contrary to local government Social Services
mandated procedures. Appropriate pastoral concern and support shall also be shown to all
parties involved, including the family. All information relating to a child, in which a
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ISKCON Child Protection Office Policy & Operational Guidelines
complaint is made against ISKCON clergy or personnel, shall be assembled in writing
and given to the CPO to be retained.
7. The ISKCON center involved will also cooperate with public authorities about
reporting in cases when the person alleged to have been abused is no longer a minor. In
addition, the ISKCON center will support a person’s right to make a report to public
authorities.
8. In cases of child abuse, the ISKCON center will not enter into confidentiality
agreements except for grave or substantial reasons brought forward by the alleged victim
or survivor and noted in the text of the agreement. Any such proposed confidentiality
agreement must first be reviewed and approved by ISKCON Legal Counsel or by the
ISKCON Child Protection Office in writing.
1
Mandatory Reporters: Almost every legal system mandates individuals who are legally
required to report allegations and suspicions of abuse. Failure to report can result in legal action.
Mandatory reporters may include (see local law): (1) physicians licensed to practice medicine,
interns, residents, hospital and medical personnel, dentists, podiatrists, registered professional
nurses or licensed practical nurses; (2) school teachers, school administrators, school guidance
counselors, visiting teachers, school social workers, or school psychologists; (3) licensed
psychologists, persons participating in internships to obtain licensing as psychologists,
professional counselors, social workers, or marriage and family therapists, child-counseling
personnel; (4) child welfare agency personnel (including any child-caring institution, child-
placing agency, maternity home, family day-care home, group day-care home, and day-care
center), child service organization personnel; (5) law enforcement personnel; (6) persons who
process or produce visual or printed matter; (7) some jurisdictions include members of the
clergy; and (8) some include anyone with knowledge of abuse to be a “Mandatory Reporter.”
II. PRINCIPLES
Faith, Doctrine and Internal Governance
It is within the harmonious context of shastric principles and the instructions and personal
example of His Divine Grace A. C. Bhaktivedanta Swami Prabhupada, Founder Acarya of
ISKCON, and other acaryas in the Gaudiya Vaisnava tradition, that ISKCON finds both its
inspiration and its aspiration. ISKCON derives and expresses its faith, doctrines, discipline and
internal governance based on these transcendental sources, viz. sadhu, sastra and guru.
While on the one hand secular law establishes minimal standards of required conduct and
behavior, on the other hand, as a matter of faith, doctrine and internal governance, ISKCON
espouses, practices and mandates ethical and spiritual values and behaviors which may require
greater restraint and sensitivity by ISKCON clergy and personnel. Moreover, precisely how these
refined values are applied in particular environments at particular times is ISKCON’s
administrative prerogative based on ecclesiastical rule, custom and law.
In this context, ISKCON recognizes that there are few offenses more serious than abuse or other
misconduct with a minor, especially by a member of the ISKCON clergy or other personnel.
Accordingly, it is the policy of ISKCON to use every reasonable means to prevent the
occurrence of abuse, to treat with utmost seriousness any allegation of abuse or misconduct and
to alleviate, as far as possible, the suffering of all persons affected by abuse if an incident should
occur.
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ISKCON Child Protection Office Policy & Operational Guidelines
To that end, ISKCON, as a matter of policy and governance, espouses and promotes the
following Principles for ISKCON clergy and personnel, including its participants.
A. General Principles for ISKCON Clergy and Personnel
1. Actively practice the philosophy and teachings of ISKCON as presented by its Founder
Acarya, His Divine Grace A.C. Bhaktivedanta Swami Prabhupada.
2. Respect the rights, dignity and worth of each person at all times; and to conduct
relationships with others in a non-intrusive manner consistent with Vaisnava spiritual
culture and ideals.
3. Fully and promptly meet, and comply with civil as well as ecclesiastical law obligations.
4. To the best of our ability, ensure children live in a safe environment; and to protect them
from all forms of abuse, neglect and intrusive behavior.
5. Keep all information received in the course of counseling, spiritual instruction or other
professional or ministerial contact in the strictest confidence (except as mandated by law,
or required by ISKCON CPO internal review procedures).
6. Refrain from making false accusations against another or revealing the faults and failings
of others to those who have no direct interest or legal right to the information or matter.
7. Promptly report incidents of ethical misconduct or intrusive behavior to the appropriate
ISKCON authority.
8. Reach out supportively to all persons adversely affected by an incident of mistreatment or
abuse and communicate sincere commitment to their spiritual, physical and emotional
well-being.
9. Review, understand and abide by all child abuse regulations and reporting requirements
applicable to the local civil jurisdiction.
10. Read, understand and comply with these Guidelines.
B. Preventative Principles
In the effort to deal properly with an offense, and more importantly to prevent misconduct, all
ISKCON centers as well as the ISKCON CPO and CPTs will work to institute the following
measures within ISKCON centers:
1. Employ appropriate screening and evaluative techniques to assure the fitness of all
residents, clergy, personnel and volunteers serving in positions of trust, including CPO
clearance, with a strong recommendation that criminal background check and contacting
references are carried out.
2. Educate all those involved with the appointment, hiring and retention of personnel,
volunteers and employees about procedures designed to prevent the exposure of children
to unfit persons.
3. Require every person engaged within ISKCON to comply with and otherwise support the
Guidelines. This includes ISKCON clergy, personnel, employees and those volunteers
who are given responsibilities that regularly involve contact with children
4. Respond promptly to all allegations of abuse and harassment.
5. Comply fully with the reporting requirements of each jurisdiction, and cooperate with
any investigation the civil authorities might undertake.
6. As indicated by circumstances, where appropriate, temporarily relieve from duty an
accused person until the matter is fully investigated as required by these Guidelines.
7. With due respect for the privacy of individuals involved, deal as openly as possible under
the circumstances with members of the community about the incident.
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ISKCON Child Protection Office Policy & Operational Guidelines
8. Reach out supportively to victims, and to all other persons affected adversely by the
incident and communicate our sincere commitment to their spiritual, physical and
emotional well‐being.
C. Behavioral Principles in Dealing with Children
1. A high ethical and professional standard while interacting with children must be
maintained.
2. When children are being supervised by someone other than their parent or guardian it is
recommended that 2 adults be present for built in accountability.
3. Physical discipline in any form for the behavior management of children is prohibited.
Except in the event that reasonable and lawful restraint may become necessary to prevent
a child from inflicting harm on themselves or others, in which instance a detailed written
record of the incident is to be submitted within 48 hours to the local CPT, Temple
President and CPO, and should be maintained on file.
4. Sexually explicit or morally inappropriate materials may not be shown, provided or made
available in any way to children.
5. No mind or mood-altering substance, including alcohol, may be introduced, used or
possessed while interacting with children. Unless local laws permit, no medications of
any kind may be administered to a child other than with the express written permission of
the parent and/or legal guardian of the child.
6. Prohibited conduct includes, but is not limited to:
a) Sharing the same bed, van, hotel room, sleeping bag or tent with a child unless the
adult is a parent, guardian or sibling;
b) Being alone with a child who is not a member of the family in a locker room, rest
room, dressing, changing or showering facility;
c) Taking photographs of children who are unclothed or dressing, or permitting
photographs by others;
d) Verbal harassment, such as derogatory comments, jokes, or slurs;
e) Visual harassment, such as derogatory or sexually explicit messages, notes or
gestures;
f) Sexual advances, requests for sexual favors, or other verbal or physical conduct of
a sexual nature;
g) Neglect or refusal of essential requirements necessary for the physical, mental and
emotional well-being of a child.
III. PROCEDURES
Internal Review Procedures
Making and enforcing decisions respecting intrusive conduct and abusive behavior is a complex
task which involves balancing the rights of all parties. It is neither the desire nor the intention of
the ISKCON Child Protection Office to institute policies and procedures which attempt to
duplicate or mimic the civil and criminal investigation and adjudication mechanisms which
already function in the secular world. Rather, these Procedures find their genesis and resulting
expression within applicable principles of faith and doctrine. Accordingly, these Procedures
follow ecclesiastical rule, custom and law. Moreover, and along parallel lines, the ISKCON CPO
has been authorized by the ISKCON GBC to develop and institute comprehensive disciplinary
policies and procedures in alignment with the intent, form and language expressed in these
Guidelines.
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A. International Office of Child Protection Oversight Committee
In Appendix V-K of the 2018 ISKCON Child Protection Policy and Operational Guidelines, [2009
GBC Resolution #309] the Governing Body Commission created a GBC Review Panel, meant to
annually review the International Office of Child Protection’s (IOCP’s)* functioning and
compliance at the request of the GBC Executive Committee.
Periodic, routine, systematic and impartial reviews of the IOCP will promote a better understanding
of the workings of the IOCP, within ISKCON as a whole. Additionally, the reviews will provide
accountability and oversight of the ICPO and increase overall trust and faith in ISKCON’s child
protection system.
The reviews will also ensure that the ICPO follows the Child Protection Policy and Operational
Guidelines, will help identify any possible issues/areas within the IOCP in need of improvement
and identify any obstacles/barriers to achieving those goals. Routine, ongoing IOCP reviews will
help ensure the proper functioning of the IOCP. Identification of existing issues will create greater
awareness of the challenges faced by the IOCP and will serve to focus the IOCP’s efforts to
improve.
This panel (formerly known as the “GBC Review Panel of the CPO”) will henceforth be known as
the “International Office of Child Protection Oversight Committee” (IOCP Oversight Committee).
The Oversight Committee shall consist of five (5) individuals with relevant experience and/or
training in child protection. The Oversight Committee will provide an annual review and audit of
the functioning of the International Office of Child Protection to ensure IOCP guidelines and
policies are being followed.
The five panelists will be chosen for the Child Protection Office Oversight Committee by the GBC
Executive Committee who will be advised by the IOCP Director in such appointments. The IOCP
Director will collaborate and cooperate fully with the IOCP Oversight Committee in the
performance of their duties.
The IOCP Oversight Committee shall be composed of individuals with specific relevant training
and/or experience in the fields of mental health, child protection, education, and law. Ideally,
multiple disciplines will be represented. The IOCP Oversight Committee should be as diverse as
possible, including multiple generations of devotees, to better represent the interests of ISKCON as
a whole. All Oversite Committee members shall complete the training required of ICPO staff
members and review panel members.
The IOCP Oversight Committee shall be appointed routinely by the GBC EC and IOCP Director
every three (3) years. Within the first year of the three-year cycle, the Committee shall perform an
audit of the functioning of the IOCP, including a review of a random sample of 3 to 5 cases
completed in the year preceding the commencement of the audit. The IOCP Oversight Committee’s
audit will review the IOCP’s compliance with its own policies and procedures, utilizing the case
management check-lists to ensure that agreed upon practices were followed. Additionally, the
IOCP Oversight Committee will determine if a review of the IOCP Guidelines and Policies is
needed and propose any necessary revisions/amendments to said policies which would be helpful
in achieving the objectives of the IOCP. The IOCP’s determination of the need for review of the
IOCP Guidelines and Policies shall be in addition to the current five-year review contained in said
guidelines.
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ISKCON Child Protection Office Policy & Operational Guidelines
The Committee shall report its annual findings and recommendations to both the IOCP Director
and the GBC Executive Committee.
The IOCP Oversight Committee shall not represent or advocate for any person or party, shall not
get involved in legal issues or formal complaints, or rule on the validity of already issued
decisions. However, the Oversight Committee shall report to the GBC EC on cases that failed to
follow the CPO Policy and Operational Guidelines and cases with other irregularities that affected
the due process rights of any party.
All information shared with the IOCP Oversight Committee shall remain strictly confidential. Prior
service on the IOCP Oversight Committee shall not preclude devotees from serving additional two-
year terms, if asked to do so.
*A review of the IOCP automatically includes all child protection related departments and/or
regional offices.
B. Pastoral Commitment
In addition to required reporting of any allegation of abuse to the appropriate civil authorities,
when an allegation of physical, psychological or sexual abuse of a minor by any ISKCON clergy
or personnel is received, the local CPT and local Temple President shall be notified immediately.
A preliminary investigation in harmony with CPO procedures shall be conducted without undue
delay.
The alleged abuser will be promptly notified of the investigation unless notification serves to
compromise or impact review, investigation or prosecution by the secular authorities. ISKCON
will cooperate fully, and be careful not to interfere with any investigation by law enforcement.
If an allegation of abuse or harassment of a minor by ISKCON clergy or personnel is initially
found to have credibility, the alleged abuser may be temporarily relieved of any ecclesiastical
ministry or function, in harmony with ISKCON principles.
Findings Contrary to Allegation: Should the accused be found not guilty by secular authority,
and the CPO Director or a CPO Review Panel determines that the person in question has not
violated ISKCON’s standards of required behavior; attempts will be made to restore the position
and reputation of the accused. If the allegations have become public knowledge, the ISKCON
CPO shall publicize the innocence of the accused in an appropriate forum.
C. Victim Assistance
ISKCON and its CPO are concerned for the spiritual, physical and emotional well-being of
alleged victims and are committed to promote healing, reconciliation and empowerment. This
includes reaching out supportively to victims and to all other persons adversely affected by an
abuse incident to communicate sincere commitment to their spiritual, physical and emotional
well-being. As far as possible, appropriate counseling, spiritual assistance, and access to support
resources and other services should be provided.
D. CPO Review Panels
1. Purpose
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ISKCON Child Protection Office Policy & Operational Guidelines
To assist the ISKCON CPO in implementation of these Guidelines, Review Panels that function
as confidential consultative and advisory bodies will be established by the CPO.
2. Membership
The Review Panels will be composed of three individuals of outstanding integrity and good
judgment, and who have had training in the recognition and response to the abuse of minors. The
members will be approved and appointed (and may be removed) by the CPO Director.
3. Qualifications, Challenges and Replacement of a Review Panel Member
a) Each Review Panel Member shall be independent and impartial.
b) By accepting appointment, each Review Panel Member shall be deemed to be bound by
these rules and any modification agreed to by the parties.
c) A Review Panel Member shall promptly disclose in writing to the CPO Director, any
circumstances that might cause doubt regarding the Review Panel Member’s
independence or impartiality. Such circumstances include bias, interest in the result of the
adjudication, and past or present relations with a party or its counsel.
d) A Review Panel Member may be challenged by either party if circumstances exist or
arise, that give rise to justifiable doubt regarding the Review Panel Member’s
independence or impartiality. The outcome of a challenge shall be decided by the CPO
Director.
e) In the event of death, resignation or successful challenge of a Review Panel Member, a
substitute Review Panel Member shall be selected by the CPO Director.
f) In the event that the Review Panel Member fails to act, or in the event the CPO Director
determines that a member of the review panel is de jure or de facto prevented from duly
performing the functions of a Review Panel Member, the CPO Director shall select a
replacement.
g) If a Review Panel Member is replaced, the CPO Director shall decide the extent to which
any hearings held previously shall be repeated.
4. Functions
The functions of the Review Panels include:
a) Conducting a thorough assessment of allegations of abuse or neglect of minors pertaining to
CPO jurisdiction.
b) Determining the suitability of the alleged abuser to continue having any position or
involvement with ISKCON.
c) Determining any requirements or restrictions as may be necessary or appropriate.
Communications Policy
Within the context of respect for the privacy and the reputation of the individuals involved the
CPO will deal as openly as possible with members of the community. This is especially so with
regard to assisting and supporting Vaisnava communities directly affected by alleged ministerial
misconduct involving minors.
All information received by the Review Panel shall be considered confidential and shall not be
revealed by any member of the Review Panel, except to ISKCON Legal Counsel, other members
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of the Review Panel, the CPO Director and Case Manager, and on occasion the CPO Advisory
Panel, unless compelled by law.
Removing ISKCON Clergy or Personnel
Nothing here shall be construed to preclude any legally formed ISKCON entity, per their own
standards of operation, and in consultation with the ISKCON Child Protection Office, from
temporarily or permanently removing ISKCON clergy or personnel upon notification of an
allegation, either pending or after the Review Board’s completion of its proceedings.
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Implementation of Policies
The ISKCON CPO has developed its own specific procedures for implementing the policies
detailed in accordance with the guidelines of this document. Any one alleged to be responsible
for intrusive behavior contrary to these guidelines will receive a fair and impartial review.
The CPO must receive final approval for any major procedural changes from the ISKCON
International Governing Body Commission (GBC).
IV. SPECIFIC PROCEDURES OF THE CPO REVIEW PANELS
A. Principles
As stated above, it is neither the desire nor the intention of the ISKCON Child Protection Office
to institute policies and procedures which attempt to duplicate or mimic the civil and criminal
investigation and adjudication mechanisms which already function in the secular world. Rather,
these Procedures find their genesis and resulting expression within applicable principles of faith
and doctrine. Accordingly, these Procedures follow ecclesiastical rule, custom and law, rather
than criminal or civil procedures.
In some instances, cases of child maltreatment (neglect, sexual, physical, and psychological
abuse) will have already gone through local legal systems. In other instances a Review Panel
may need to conduct its own examination of allegations as it pertains to ISKCON. These
procedures are an internal review mechanism in line with ISKCON’s administrative prerogative
to enforce behavioral guidelines consistent with fairness and other Vaisnava principles. As such,
broad latitude is given to the review panel’s decisions as how to weigh evidence and make
decisions.
As conditions for an individual’s ongoing relationship with the ISKCON institution, Review
Panels may also propose requirements and restrictions as may be necessary or appropriate. In all
cases, findings of the Review Panels are ecclesiastic decisions that only pertain to the devotee’s
suitability to continue as ISKCON clergy, other position, or their future relationship with the
ISKCON organization.
B. Jurisdiction
1. Degree of offenses dealt with by the CPO Review Panels
There are different categories of child abuse allegations, with a range of severity. Less severe
offenses should be handled at the local level, by the local CPT. 1 More severe instances of child
abuse allegations may be subject to a CPO Review Panel (If consistent with further jurisdictional
requirements described in the following section IV.B.2). However, local CPTs must consult with
the CPO, for questions on how to best handle an incident. In all cases, nonetheless, the CPO
should be informed of all complaints received by any ISKCON leader or CPT.
1
Examples of less severe offenses would include:
a) Neglect that doesn’t result in serious injury requiring hospitalization/medical attention or
cause lasting psychological or physical damage.
b) Isolated, non-chronic event of physical punishment that did not result in injury.
c) One time isolated incidents of psychological abuse that did not result in any long term trauma
to the child.
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2. Circumstances warranting review by CPO Panels
Generally, the CPO system of review pertains to ISKCON clergy or personnel engaged in
behavior contrary to principles established in this document. The jurisdiction of the CPO extends
to where the alleged perpetrator of child maltreatment is (or was at the time of the alleged
incident) an ISKCON clergy, staff member, or other personnel, including resident or trusted
volunteer, and/or the incident occurred at an ISKCON temple, project or function.
As stated in the Standards for Reporting (Please see Section I. C. 3 page 8), it is the duty of the
management of all ISKCON temples and projects “who know, or have reasonable cause to
suspect, that a child has been a victim of child maltreatment, to immediately make any report
required by law directly to the local law enforcement authorities or other authority, such as the
local child protective services agency, as may be appropriate in their jurisdiction.” These cases
should then be decided by the local criminal and civil authorities. Those found guilty in a court
of law will be subject to restriction as outlined below.
However, there are situations when ISKCON is unable to avail themselves of decisions by the
local legal systems. This may occur for any number of situations, such as a country may not have
a responsive legal system, the case is beyond the local statute of limitations, or other reasons.
The decision to constitute a Review Panel in other situations would be decided by the Child
Protection Office on a case-by-case basis. The case then will be processed according to the
procedures outlined in Section IV. C. page 16.
3. Special Circumstances
a. Cases decided by the legal system
In certain cases, individuals involved with ISKCON have been found guilty of child abuse in
criminal courts. These cases may or may not have involved ISKCON temples and projects.
Nevertheless, the individuals, even if now taking up or currently engaging in the process of
devotional service, may still constitute a threat to our children, or be considered unsuitable for a
position of leadership within ISKCON.
In these cases of clear finding of guilt by the secular legal process, it is not necessary to go
through a Child Protection Office Panel Review. Those who have been convicted, or found
guilty, of sexual or physical child abuse in legitimate criminal or civil court proceedings will be
restricted in their relationship with ISKCON temples and projects in the following manner:
i. They cannot have any position of leadership within ISKCON or publicly
represent ISKCON in any way.
ii. They cannot reside in temples or stay overnight.
iii. They cannot give class or lead kirtan in any ISKCON sponsored activity or event.
iv. They cannot engage in service involving children.
v. They cannot be present at a temple if their victim(s) are also present (without the
victim’s uncoerced consent).
The Director of the ISKCON Central Office of Child Protection shall verify that they have been
found guilty in a criminal court proceeding. Extenuating circumstances that would warrant either
the relaxation of the above restrictions, or warrant more strict restriction to the above standards
would require review from the CPO Office.
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A temple is free to totally restrict an abuser from the temple if they so choose.2
b. Allegations of child abuse within the congregation
Some allegations of child abuse occur within the congregation; in other words, the alleged abuse
did not occur on ISKCON property or at an ISKCON temple or project, nor was the abuse
committed by an ISKCON clergy, officer, or employee. In these situations, the Child Protection
Office does NOT have jurisdiction to refer the case to a CPO Review Panel. Rather, the CPO
will act in a consultative manner with the local temple and congregation.
The local authorities, along with the local Child Protection Team, should be encouraged to:
i. Report, or have reported, the abuse to local civil authorities as appropriate and indicated
in the above Standards (page 8).
ii. Offer support and counsel to the victim of abuse and their family.
iii. Report the incident to the CPO.
iv. Take precautionary measures that are required and prudent to the local situation such as
ensuring other children are not affected and reducing any further impact on the
community where possible.
Notwithstanding the above, in certain cases, upon the request of the local Temple President and
GBC representative, the CPO may accept a specific case beyond these jurisdictional limits. This
would apply, for example, in cases where a congregational member is highly active or well
known in the community, or the allegations involve a person who previously served in a highly
active or visible role.
It should be noted that as private non-profit organizations, any ISKCON center is free to limit or
restrict access to its facilities as it sees appropriate.
Anyone in knowledge of someone interacting with ISKCON who has a criminal child abuse
history should report such information to the CPO as well as their local CPT and/or temple
management.
C. CPO and Review Panel Process
The procedures for bringing an allegation to the Review Panel and the functioning of that Panel
shall be based on the concept of providing a fair and impartial hearing within our ecclesiastic
principles. Generally, the process will be as follows:
1. An allegation or situation is brought to the attention of the CPT by parents, victim(s),
local temple authorities, individual members of the community or others.
2. The local CPT and/or Regional CPO, or if neither is active, temple authorities, will
typically examine the issues and allegations. Where there are convincing indications
suggesting that abuse has occurred, the CPO Director will be consulted for advice and
guidance.
2
B.3.a. is GBC Resolution – 2006 #407.
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3. Notwithstanding 2 above, all complaints being dealt with by the local CPT and /or
Regional CPO shall be communicated to the CPO.
4. After evaluating the nature of the allegations, the CPO Director will decide whether this
situation falls within the jurisdiction of a CPO Review. If the concerns are sufficient to
initiate further investigation, a Case Manager will be assigned by the Director to conduct
an investigation.
5. When the investigation is concluded, the CPO Director, in consultation with the Case
Manager, will decide if there is sufficient information, such that a Review Panel should
be convened to consider the allegations.
6. Where sufficient resources and personnel are in place, the CPO Director should be
minimally involved in the investigation of any case, and allow the investigation to be
conducted by the Case Manager and/or local CPT.
7. After selecting three Review Panel members, the CPO Director will have all pertinent
information submitted to the Review Panel for their deliberation.
8. Prior to a decision being made by the Review Panel, short term and interim restrictions
may be placed on the person involved by the International CPO Director in consultation
with the Regional CPO Director/CPT.
D. Convening a Review Panel
The CPO Director shall assign three members to each Review Panel. Panelists shall be
chosen from a list of devotees that have undergone training in the recognition and response to
the abuse of minors in understanding child abuse, evaluating evidence, and the psychology of
abusers and victims.
Any panelist with personal familiarity or knowledge of either the accused or the victim, such
that it would prevent them from an impartial decision, must recuse themselves from the
panel.
E. Conducting the Review
1. Within the general guidelines of providing a fair and impartial hearing, the Panel may
conduct the review in such manner as they shall deem appropriate. The Panel members,
assisted by the CPO Case Manager, shall be responsible for the organization and
arrangements of the Review and when necessary, may avail of the assistance of the CPO
Director, CPT, zonal GBC member, and Temple President.
2. Any devotee subject to a Review will be notified of the nature of those allegations of
conduct contrary to Vaisnava principles.
3. The parties may be represented or assisted by a person of their choice.
4. The devotee being reviewed will be shown all statements or information regarding their
behavior, and have an opportunity to give any written reply, statement or additional
information that they wish.
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5. Whatever information, statements, documents and rebuttals provided by the devotee
being reviewed shall be copied and provided to the alleged victim(s). The alleged
victim(s) shall then have the opportunity to respond and present additional information in
effect, a second time.
6. If additional information is so submitted, those comments, statements and documents
shall be forwarded to the devotee being reviewed. S/he may then submit their second and
final response with documents. Thus both parties have two opportunities to provide
information and respond to one another, sequentially.
7. The Review Panel will be presented with all information. Additionally, they may ask for
additional information from the CPO Case Manager, which will be provided if possible
and practical.
8. The CPO may be used as a resource, for information regarding procedures, general child
protection and abuse information, or requests for additional information. The Office will
also monitor and facilitate the deliberations of the Panel.
The Review may be handled in person, by email, video conference, and/or telephone, or
other means chosen, depending on the proximity of those involved and practical
considerations.
9. The proceedings should be carried out in an expeditious manner, without undue delay,
ideally, while respecting the integrity of the review, within 90 days.
10. Some latitude is given in the presentation and evaluation of evidence, as deemed
appropriate by the Review Panel. Different types of evidence include, but are not limited
to, written testimonies, reports from local CPT’s, interviews with the victim and accused,
statements of witnesses, character witnesses, reports from civil and legal authorities, and
psychological assessments.
11. Except as otherwise provided in these rules or permitted by the entire Review Panel, no
party or anyone acting on its behalf shall have any ex-parte communication with the
Review Panel members with respect to any matter of substance relating to the
proceeding.
F. Review Panel Decision and Recommendation
1. After considering all evidence, the Review Panel will come to a conclusion regarding the
responsibility of the alleged abuser in question. A decision to find the alleged offender
responsible for the allegations must be a unanimous decision of the Panel.
Standard of Evidence: Similar to many professional organizations and institutions
internal review procedures, a more relaxed standard of evidence is used than often found
in criminal court procedures. Some leeway is given to the Panel, so that inappropriate
behavior may not be shielded by an inordinate standard of proof. At the same time, the
internal review process should be fair to all sides. Therefore, the Review Panel shall
consider the preponderance (majority) of evidence in the case. "Majority of evidence"
means that taken all together, the evidence weighs on one side of the question, and it is
reasonable to conclude responsibility.
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2. If there is not a unanimous decision, a second Review Panel, comprised of three different
Panelists will be convened for a new review. If the second Panel cannot arrive at a
unanimous decision, then the CPO Director will close the case. If new victims or new
information comes forward in the future a new review can be opened per these
Guidelines and the decision of the CPO Director.
3. The Decision of the Review Panel shall be final and any restrictions will begin
immediately. There is a process of appeal outlined below. (See section IV. I. 5 page 21)
4. Restrictions may be set by the Review Panel, in consultation with the CPO Director,
depending on severity and frequency of the offense. Where serious abuse has been
admitted or established, the minimum sanction to be enforced will be a lifelong ban from
working with children and from holding positions of leadership within ISKCON. A
range of restrictions, including time limitations, is possible, particularly with cases of less
severe abuse. Further considerations are outlined below (see section IV. J page21).
5. Some cases of abuse may be of such severity, that the Panel may decide that the offender
may not associate with ISKCON in any manner. Refer to the policy on very severe cases
of abuse (see section IV. J. 2. b. page 22).
6. In some rare instances, the CPO Director may determine sometime later that changes of
circumstances may justify reducing requirements or restrictions. This can be done only
with the unanimous consent of the CPO Director and the original Review Panel. In the
event that any of the original Review Panel members are not available, the CPO Director
may appoint new Panel Members.
G. Written Decisions
The Review Panel, after arriving at its decision, will write an Official Decision on the
case. The CPO Director or Case Manager may assist in writing this document. The
Decision should be written in clear and simple language. Furthermore, the decision must
review the allegations and evidence presented that indicates the abuser has acted contrary
to the principles and behavior of Vaisnavism. It shall thus present the findings of the
Panel, and clearly state any Restrictions, Requirements, and Recommendations it deems
appropriate.
H. Distribution of Decisions
A Review Panel Decision and any restrictions shall be released at the discretion of the
CPO. All immediately concerned parties will be provided with the written decision,
including the local ISKCON authority (Temple President), CPT, spiritual master (if any)
and local GBC. If present, the Regional CPO Director will be provided a copy first in the
event preparations need to be made for the implementation of the decision and to ensure
the Regional Director is able to read through before receiving communication from other
parties.
The CPO will serve as the clearinghouse for all legitimate screening requests regarding
CPO and Review Panel decisions, from authorized ISKCON centers. It is understood that
ISKCON leaders and those in position of responsibility will need access to Review Panel
decisions on a regular and updated basis.
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I. Additional Policies
1. Confidentiality
All parties involved and the Review Panel shall treat the review proceedings and any
related information as confidential, unless otherwise required by law, or where doing so
could jeopardize the safety of children.
The CPO will make all reasonable efforts to respect any request for anonymity by
confirmed victims.
2. Application of Decisions Throughout ISKCON
Requirements or restrictions determined by the Review Panel cannot be reduced by a
local community, temple president, or local GBC. The decision of the panel constitutes
the minimum restrictions that an ISKCON organization or community may place on a
devotee. Any specific ISKCON organization may choose to invoke more stringent
restrictions. However, it is expected that all ISKCON entities will carefully consider
these decisions of the Review Panel before imposing more stringent limitations, as the
constraints prescribed herein are deemed to be sufficient with regards to child protection.
3. Statute of Limitations
There is no statute of limitations within the CPO system.
4. Double Jeopardy
A person can be brought before a Review Panel only once, (with the exception of a
failure of a Review Panel to reach a unanimous decision, as explained above) for alleged
abuse against a particular individual. However, if new victims come forward, the
Director of the Central Child Protection Office can open a new case and initiate a new
review.
Conversely, if a person found responsible for unacceptable behavior by a Review Panel later
(beyond the time frame for lodging an appeal) submits overwhelming evidence showing
innocence, the CPO Director may decide to reconvene the original Review Panel, or if that is not
possible, to hold a second Review Panel with as many original members as possible, and that
Review Panel shall have the authority to overturn, re-affirm or modify the earlier decision.
5. Appeals Process
Anyone found responsible for behavior contrary to Vaisnava principles, or any alleged victim of
such behavior may appeal that decision. The following procedures will apply:
1) An appeal must be made within 60 days of receipt of the decision. The person making the
application (hereinafter referred to as “the Appellant”) or their designated representative shall
submit their reasons for asking for an appeal in writing, to the IOCP Director.
2) An appeal may only be granted on the following grounds:
a) Procedures used in the original Review prevented a fair and impartial hearing, and/or
b) There is new, persuasive evidence relevant to the appeal.
c) Where there is clear and convincing evidence that the procedures used in the original
Review prevented a fair and impartial hearing and/or where the procedures used in the
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ISKCON Child Protection Office Policy & Operational Guidelines
original review caused a substantial violation of these Guidelines, the IOCP Director shall
grant an appeal on his/her own authority without regard to whether the subject of the
decision has formally requested an appeal.
d) A finding by the Initial Appeal Review Panel that no reasonable person could believe that
the evidence in the case supported the original Review decision is sufficient to find that the
original Review prevented a fair and impartial hearing.
3) All restrictions imposed by the original Case Review Panel remain in place during the appeal
process. In rare cases, an Appellate Case Review Panel, in consultation with the IOCP Director,
at their sole and unanimous discretion, may temporarily increase, reduce, or set aside
restrictions during the process of appeal.
4) An appeal request will be presented by the IOCP Director to an IOCP Appeal Review
Panel. The Appeal Review Panel will consist of three (3) experienced Case Review Panel members
(individuals who have had training & previously served on other cases), who have not served on
the first Case Review Panel and are selected by the IOCP Director.
a) The person(s) requesting the appeal (the Appellant(s)), and the responding party
(Respondent(s)), will have the opportunity to object to any individuals if they perceive a
conflict of interest. The procedure used to select the Appellate Case Review Panel shall
follow sections III C (3) of the CPO Guidelines.
b) The final three Appellate Case Review Panel members will be selected from the body of
proposed panelists by the IOCP Director and/or Case Manager. Their identities will remain
confidential.
5) The Appeal Review Panel shall first decide whether there are grounds for an appeal based on
the factors listed in paragraph 2 above.
6) If the Appeal Review Panel unanimously decides there is sufficient reason to grant an appeal,
then they will review the case again, and write a new decision. The decision of the Appeal
Review Panel must be unanimous
7) Generally, the IOCP will respond within 30 days to a request for appeal. If an appeal is granted,
and after an Appeal Review Panel has been convened, the Appeal Review Panel will endeavor to
complete the appeal process within 90 days.
8) The proceedings of the Appeal Review Panel will be conducted in a similar manner as the first
Case Review under Section IV of the CPO Guidelines. Generally, the Appeal Review Panel will
examine all information from the first Case Review, with a focus on any new arguments or
evidence presented.
9) The Appeal Review Panel will allow a one-time response from the Respondent(s) regarding the
points raised by the Appellant(s). At the discretion of the Appeal Case Review Panel, that Panel
may choose to ask both sides for one additional round of time-limited responses.
10) No appeal shall be halted solely on the grounds that a party refuses to participate in the appeal.
If a party to an appeal fails to participate in the appeal after given sufficient notice and an
opportunity to comply with the appellate requirements, the ICPO Director and/or Case Manager
may choose panelists and provide information to the Appeal Review Panel.
11) The Appeal Review Panel may reaffirm the original decision, modify the decision and/or the
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restrictions, or write a new decision that would supersede the previous decision. The decision of the
Appeal Review Panel will be final. There is no further process of appeal unless there is clear and
convincing evidence of a substantial failure to follow these guidelines and/or a lack of fairness in
the proceedings which would constitute a gross miscarriage of justice. Allegations of a failure to
follow these guidelines and/or a gross miscarriage of justice shall be decided by the ICPO
Oversight Committee. The ICPO Oversight Committee’s review shall be limited to procedural
matters.
J. Further Considerations on Restrictions, Requirements, and Recommendations
1. Jurisdiction and Scope of Review Panel Decisions Limited to ISKCON
Review Panels may set restrictions and requirements for an individual’s relationship with
ISKCON Centers. These restrictions constitute ecclesiastic discipline. The intention of
restrictions is to protect children within ISKCON from any undue risk; limit the position of
leadership within ISKCON to those whose character and behavior is consistent with its spiritual
principles; prevent legal risk to the institution; show respect to the victims and assist them in
their journey to heal; act as a deterrent to future potential offenders; and where possible, assist all
parties in continuing their spiritual advancement.
2. Restrictions
a. Serious cases of abuse
For offensive acts of abuse which are admitted or established, depending on the
severity of abuse, a wide variety of discipline may be considered and implemented.
Besides (1) restrictions on any future leadership positions, other restrictions may
include some or all of the following: (2) suspension from certain activities for stated
time periods; (3) expulsion from a particular ISKCON center, community, or
communities; (4) requirements for education or counseling leading to an assessment
of trustworthiness; (5) where appropriate, adequate apology and or restitution to the
victim(s); (6) completion of a program designed to change the intrusive behavior; (7)
counseling with a therapist with the appropriate credentials as mandated by the CPO;
and (8) any other discipline, program or counseling which serves to protect the victim
and community, discipline and correct the offender and prevent future intrusive
behavior.
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Additional restrictions may be placed at the discretion of the Panel, consistent with
the Principles and Standards enunciated in this document.
b. Very severe cases of abuse –
Some incidents of child abuse are of such severity that the Panels’ decision would be
to invoke the strongest decision. In other words, the abuser would not be allowed to
visit any ISKCON property, attend ISKCON functions, or have any contact with
ISKCON properties or functions of organizations affiliated with ISKCON for the
remainder of their lifetime.
Cases that would be eligible for the strongest decision include serious sexual or
physical abuse where the evidence is clear and persuasive. Considerations in
determining “serious sexual abuse” would include evidence of some of the following
elements: The sexual abuse includes instances where violence, force, or the threat of
violence is used; the sexual act itself is of a very invasive nature, the acts are
repeated, and where there is great physical or psychological distress experienced by
the victim.
Serious physical abuse would include some of the following elements: The act is of a
very violent nature, there is long-term physical harm to the victim, the acts are
repeated, and there is great physical or psychological distress to the victim. 3
c. Less severe cases of abuse
In instances of less severe case of abuse, the Panel may modify select restrictions as
appropriate. This may include time limitations on restrictions, application of only
certain restrictions, limiting restrictions to certain temples or areas, or other decisions
that the Panel deems appropriate.
3. Requirements
Additionally, the Review Panel may set Requirements that must be met, in order for
the devotee to continue their relationship with ISKCON. Requirements should be
written simply and clearly, should be reasonably do-able, and meant to accomplish a
purpose. Examples of requirements might include writing a letter of apology,
undergoing a risk evaluation4, undergoing professional counseling or monetary
restitution to a victim5. Requirements, in the mood of “restorative justice,”6 should
first and foremost consider the needs and wishes of the victim.
3
Section J. 2. b. is a GBC Law, GBC Resolution – 2005 #410
4
The Panel should bear in mind that psychological risk evaluations are expensive, and it is difficult to find qualified
professionals in developing countries. Therefore, this should be required only where it serves a clear need.
5
It is essential to consider the wishes of the victim(s), as receiving such money directly from the aggressor may be a
source of further trauma.
6
An approach to justice that focuses on the needs of the victim and the offenders, as well as the involved
community, instead of satisfying abstract legal principles or punishing the offender. Victims take an active role in the
process, while offenders are encouraged to take responsibility for their actions, "to repair the harm they've done—by
apologizing, returning stolen money, or community service". In addition, it provides help for the offenderin order to
avoid future offences. It is based on a theory of justice that considers crime and wrongdoing to be an offence against
an individual or community, rather than the state. Restorative justice that fosters dialogue between victim and
offender shows the highest rates of victim satisfaction and offender accountability
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4. Recommendations
After reviewing the case and coming to its decision, the Review Panel may also
present non-binding recommendations to any and all parties concerned. These
recommendations are meant to help guide the parties toward better standards of child
protection, more functional processes of dealing with the current situation, and
personal spiritual advancement.
Feedback from Investigation and Review Proceedings
In its efforts to serve the Society more effectively, the CPO will invite and consider all feedback
and concerns that it receives from ISKCON leaders, clergy, personnel, other participants in
ISKCON, and those who have made use of the CPO processes. Written feedback shall also be
made available to the Advisory Board for their input and consideration.
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APPENDIX I - DEFINITIONS OF TYPES OF ABUSE
Note: (Some portions of this section use graphic terms. While we regret this, they are necessary
for clear definitions.)
A. CHILD MALTREATMENT
1. Child definition- 0 up to 18 years of age OR whatever the legal definition for a child is
in the particular country or jurisdiction where the alleged maltreatment occurred.
2. Maltreatment definition- A broad range of mistreatment of children including neglect,
physical abuse, sexual abuse, and psychological/ emotional abuse.
In some countries, the legal definition may be stricter than that of these Guidelines. In
such a circumstance, ISKCON abides by the local legal codes. In a country where the
definition or laws of child abuse are less strict ISKCON abides by the standards in these
Guidelines.
B. TYPES OF CHILD MALTREATMENT
1. NEGLECT- An act of omission (failure to do) where the parent or caretaker fails to
provide for the child's basic needs and proper level of care to support the child’s health or
development. It is important to distinguish between willful neglect and a parents or
caretakers only being able to provide a reduced standard of life due to poverty or cultural
norms.
Types of neglect include:
a) PROTECTION- Failure to provide an environment where the child is safe from harm.
Example: Headmaster fails to protect child even though the child has informed the
headmaster that he is being physically or sexually abused by older boys and staff.
b) FOOD- failure to provide an adequate diet and sufficient food/ prasadam.
Example: child is forced to eat old rotten food/prasadam or child is given portions too
small to satisfy their hunger.
c) CLOTHING- failure to provide clothing adequate for the season.
Example: Child is given no socks or sweater in wintertime.
d) SHELTER- failure to provide a clean, hazard free place to live.
Example: House has garbage and excrement on the floor, exposed wires, insect and
rodent infested.
e) MEDICAL- refusal or delay in seeking necessary medical care
Example: Infant has chronic diarrhea and is not brought for treatment; teenage son is
found to be sexually abusing other boys and the parents refuse to bring their son for
an adolescent sex offender assessment and treatment.
f) HYGIENE- failure to keep the child clean, tidy, and bathed.
Example: Child's hair is dirty, matted; clothes are dirty, child looks disheveled, child
smells.
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g) SUPERVISION- failure to watch the child appropriate to the child's developmental
abilities to ensure his/her own safety.
Example: Dropping a young child off at the temple without insuring designated adult
supervision for them; parents repeatedly leave a 5-year-old child alone sleeping while
they go out; parent lets 3 year old run around temple parking lot unsupervised.
h) EDUCATION- permitting chronic truancy, failure to enroll or provide home-
schooling (where legally permissible) to a child of mandatory school age; inattention
to a special educational need.
Example: An 8-year-old child receives no schooling whatsoever; a teacher is
responsible to educate children at a certain level but does not provide adequate education.
i) EMOTIONAL- failure to provide a climate that emotionally nourishes the child.
Example: Child repeatedly sees her father beat up her mother; parent abuses alcohol
or drugs; has sex in front of the child or expose the child to pornography.
2. PHYSICAL ABUSE- An act of commission (perpetration) by the parent or caretaker
where the child is physically injured. Marks such as bruises, welts, lacerations, or burns, etc.
may be visible though not always. Such an injury is not an accident. It may be intentional or
the result of an unrestrained or overzealous attempt to discipline the child, and the parent or
adult may or may not have intended to hurt the child. The presence of an unexplained injury,
scars, bruises, or instances where the explanation provided is inconsistent with the injury
suffered are strong indicators of abuse.
In a sports situation, physical abuse may occur when the nature and intensity of training
disregards the capacity of the child’s immature and growing body.
Forms of physical abuse include:
Hitting, punching, beating, shaking, whipping, caning, burning, slapping, biting, kicking, ear
twisting, shoving, scalding, suffocating, drowning, throwing, poisoning, and giving alcohol or
drugs.
Example: A student is whipped with a cane and red welts are visible; a parent slaps a child so
hard across the face that marks appear in the shape of a hand; an infant is shaken so hard that
brain damage occurs; a mother spanks an 11 month old.
Corporal punishment can also be considered abusive if, although no single incident leaves a
mark or results in an injury, the frequent and chronic use of such has a deleterious cumulative
effect. (In a recently published study on spanking, researchers found that the more frequently
spanking was used as a method of punishment [three or more times per week], the more
antisocial behaviors the child developed.)
Example: A child is spanked for minor infractions, several times a week
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3. SEXUAL ABUSE occurs when perpetrators (male or female) use a child to meet their
own sexual needs. It is an act of commission (perpetration) where a child is coerced,
induced, persuaded, enticed, seduced, or entrapped into sexual acts with another person. The
coercion can be either physical, verbal, or non-verbal. The other person could be either an
adult, an adolescent (12-17 years of age), or in extreme cases, another child (less than 12
years of age). The abuser uses his/her position of authority or power (size, age, social
position, cognitive differential) to exert control over and exploit the victim.
Forms of sexual abuse include:
a) Voyeurism ("Peeping Tom"); b) Exhibitionism (flashing); c) Taking, storing, or viewing
pornographic pictures or video of a child; d) Having the child watch while the perpetrator
masturbates; e) Forced masturbation; f) Kissing; g) Fondling; h) Digital/object
penetration of vagina and/or anus; i) Oral sex; j) Sodomy; k) Intercourse
Examples: A 14-year-old boy badgers (verbally coerces) his 13-year-old male friend into anal
sodomy by repeatedly calling him a sissy; an ashram teacher fondles a boy's genital while
tucking him in; a father engages in any sexual activity with his daughter; an aunt has a 9-year-old
nephew suckle her breast.
Sexual activities may also include non-contact activities, e.g. involving children in looking at/
production of sexual images; watching sexual activities; or encouraging children to behave in
sexually inappropriate ways. This may include the use of photographs, pictures, cartoons,
literature or sound recordings, e.g.: the internet, books and magazines.
Note: There is a continuum of sexual behaviors in children ranging from the normal to
the abnormal and there are distinct phases of normal psychosexual behaviors. Although
ISKCON does not advocate any form of sexual interactions outside of marriage, it is
recognized that most children below 18 years of age have some degree of
developmentally normal sexual curiosity. Allowances need to be made for innocent
activities or natural stages of sexual development or experimentation in children, and
clearly marking the distinction in cases of abuse and exploitation. The age difference of
the children involved is a significant factor to help differentiate.
4. SEXUAL HARASSMENT (for ISKCON Child Protection purposes) is defined as any
form of sexual attention from an adult or older/more powerful youth to a child, whether
welcome or not. Such conduct creates an intimidating, hostile, and offensive environment.
Sexual harassment, as defined above, may include, but is not limited to the following:
a) Sexual advances; b) Requests for sexual favors; c) Verbal harassment or abuse; d)
Pressure/coercion for sexual activity; e) Repeated remarks to a person with sexual or
demeaning implications; f) Unwelcome or inappropriate touching; g) Suggesting or
demanding sexual involvement accompanied by implied or explicit threats; h) other
inappropriate oral, written or physical communication or contact of a sexual nature.
Example: a) A male devotee pats a young girl in an inappropriate place, or frequently
puts his arm around the shoulder of a young teenage brahmacarini; b) a brahmacari
repeatedly taunts and denigrates a young girl, calling her a "Maya devi”, "prostitute", or
worse.
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These offenses could initially be categorized as less severe and handled accordingly. If
they continue or are of a more severe nature, or are an effort in “grooming”, then they
may be categorized as more severe offenses.
5. PSYCHOLOGICAL / EMOTIONAL ABUSE is the persistent emotional ill-treatment
of a child such as to cause severe and lasting adverse effects on the child’s emotional
development. It is a repeated pattern of behavior that conveys to the child that they are
worthless, flawed, unwanted, unloved, or only of value to meet another person's needs. This
verbal battering seriously erodes and damages the child's self-esteem and sense of worth as a
person.
Forms of Emotional/Psychological Abuse
a) SPURNING- hostile, rejecting humiliating parent/caretaker acts that degrade the child.
Example: "You no good rotten kid, you'll never amount to anything, you're stupid, ugly,
clumsy. I wish I never gave birth to you!" Or making the child who had an "accident"
wear their urine-soaked underwear on their head while inviting other children to mock
them; forcing a child to cross dress while having other children jeer.
b) TERRORIZING- Acting in such a way that leads the child to believe that s/he may be
hurt, killed or abandoned; causing a young person to be frightened or in danger by being
constantly shouted at, threatened or taunted, using actions or words that suggest placing
the child or his/her family in a dangerous situation.
Example: Killing a child's pet in front of them intentionally to instill fear and gain
compliance; locking a child screaming in a dark closet or cupboard; randomly picking out
a child from a line and hitting them for no apparent reason other than to instill fear.
c) CORRUPTING- acts that encourage the child in criminal, antisocial behaviors.
Example: Taking a child shoplifting to teach them how to cheat or break the law;
teaching them or allowing them to be used for begging; giving a child drugs or alcohol.
d) DENYING EMOTIONAL RESPONSIVENESS- ignoring the child's need for love
and affection.
Example: Chronically being cold and aloof to the child; providing only concrete needs
while treating the child as an object, and not a person; no warmth or affection.
e) Imposing developmentally inappropriate expectations such as interactions beyond the
child’s developmental capability, overprotection, limitation of exploration and learning,
preventing the child from participation in normal social interactions.
Note: These guidelines do not exempt one from observing local laws. For example, in Sweden
corporal punishment of any kind is against the law. Our parents, guardians, and care providers are
expected to be aware of and observe local laws.
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APPENDIX II – ADOLESCENT OFFENDERS
One fourth to one third of all sex offenses involve teenage offenders. Adult offenders who were
interviewed retrospectively have shown that the average age at which offenders begin their
deviant acts is fourteen. One third of victims who were sexually abused will unfortunately go on
to abuse others. It is very important to try to break the cycle of offense. While abusive behavior
must be ended and victims supported, effort toward rehabilitation and counseling should be at
the core of any decision. Thus, young abusers should also be seen as victims, and handled
somewhat differently than adults. This is done primarily through attempts to rectify and
rehabilitate the behavior.
A local CPT and the CPO should establish a mood of compassion in dealing with these cases,
yet clearly maintain the necessity for protective intervention for both the victim and the offender.
All good faith efforts to avoid stigmatization should be made. The families of the victim and the
abuser will both need community support.
Extreme care and sensitivity may be required when dealing with parents of young offenders, as
these incidents are likely to affect them almost as much as the parents of the victims. In the event
that a parent/guardian is uncooperative or undermines enquiries, it remains the responsibility of
the CPT and CPO to ensure that no child is left in immediate danger, that allegations are pursued
appropriately, and that the CPO is notified of the report.
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APPENDIX III - ROLE AND DUTIES OF THE ISKCON CENTRAL OFFICE OF
CHILD PROTECTION (CPO)
Individuals who have been found responsible for child abuse will not be allowed to serve as CPO
Director, Regional Director, Review Panel Member, CPT member, Advisory Panel member or
other staff position.
A. The CPO will serve a number of functions:
1. To raise awareness and disseminate information about child protection.
2. To coordinate review of abuse allegations.
3. To keep all records and files for use in screening, etc., and share with appropriate
ISKCON leaders, according to policies outlined in these Guidelines.
4. To organize seminars and training on child protection and abuse prevention for
ISKCON leaders, teachers, personnel and members.
5. To conduct inquiries to ascertain whether screening procedures are in place, and report
the result of such to the appropriate ISKCON authorities and the GBC.
6. To monitor and train local temple child protections teams (CPT).
7. To train and coordinate regional/ satellite child protection offices.
8. To help coordinate service opportunities, support, and special programs for abuse
victims/survivors where possible.
B. Requirements for Executive Director:
Mature, objective, learns quickly, self-motivated, has good people skills, has integrity,
empathetic, well organized, multi-tasker, computer literate, can delegate assignments, a
good office manager, good communication skills, spiritually strong and balanced,
understands the importance of child protection and the impact of abuse, high moral
standards and character. Has education and experience in the field of child abuse
prevention, response, counseling, advocacy and/or law. Ideally available to serve full
time. Willing to accept some international travel.
C. Duties of Executive Director (Central office):
1. Establish and monitor regional (satellite) offices.
2. Prepare training and reference materials appropriate for different audiences, such as
GBCs, TPs, school staff, local Child Protection Teams, ("CPTs"), children and parents.
3. Supervise and direct other CPO staff and volunteer members.
4. Establish or update existing screening processes for ISKCON.
5. Organize training seminars for ISKCON leaders, schools, parents, etc…
6. Counsel local CPTs and regional offices as needed.
7. Help coordinate counseling for confirmed victims, whenever possible.
8. Coordinate and oversee review system for cases of alleged abuse, including selection
of Review Panel Members.
9. Coordinate staffing of and training for that Review System.
10. Interface with ISKCON leadership; attend annual GBC meetings, etc.
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D. Responsibility on Reporting and Oversight of the Director
A. Oversight
1. Term Limits (ICPO Director)
ICPO Director shall be appointed for a period of three years with the option to renew.
2. Periodic Performance Review (ICPO Director)
The GBC Executive Committee shall undertake an annual performance review of the ICPO
Director.
a. Annual Report: Prior to the performance review, the Director shall submit a written
report to the GBC Executive Committee. This report shall be at the same time that all
GBC Ministry reports are due and shall be confidential to the GBC. Such report shall
include, but not be limited to the following:
i. Global information on ISKCON management’s compliance with training and
screening requirements, including GBC compliance with training requirements.
This report shall also identify areas of the world where temples have not
communicated with the ICPO or a regional CPO body regarding their
compliance with these requirements.
ii. A copy of CPO decisions issued through the ICPO.
iii. Information on all other activities undertaken by the ICPO,
iv. Identification of areas of ICPO operations that need improvement, including
specific ways in which the GBC can support the ICPO.
v. Financial report
vi. It is understood that some information listed here may not be readily available to
the ICPO Director. In such cases, the Director may note the reasons for such
lack of information in his/her report.
b. Performance Review Meeting
Upon receipt of the ICPO Director’s written annual report, the GBC Executive Committee
or its designated agent(s) shall schedule a meeting with the Director to discuss that
report.
B. Budget
The ICPO shall be directed to cooperate with an ad hoc committee appointed by the GBC EC
to develop a proposed annual budget for the ICPO based on current operations.
Thereafter, the ICPO Director shall include in their annual report to the GBC an annual budget
for the coming year. Such budgets may include proposals for increasing operations based
on specific, itemized plans for such increases.
The ICPO’s annual budgets shall include, but not be limited to:
1. A list of all personnel involved at the ICPO with job descriptions for the service they
perform and the number of hours they work in a year.
2. Metrics for reporting the number of cases investigated and adjudicated by the ICPO and
the number of trainings conducted by the ICPO that document the cost of performing
such investigations, adjudications and trainings.
3. A list of the compensation paid to each person involved at the ICPO.
4. An itemized list of operations costs.
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E. Duties of Central Office Personnel:
1. Keep copies of all permanent records.
2. Help compile and update list of devotee health care professionals willing to volunteer
their time for counseling or to work with victims to find local care.
3. Maintain files and list of past cases and Review Panel decisions. Provide information
to ISKCON authorities as appropriate and consistent with confidentiality policies.
4. Screening: The central office will develop systems and policies for hiring/ screening
throughout ISKCON (who stays in our ashrams, works for us, teaches in our schools, and
becomes an initiated disciple). Such screening will be mandatory for all ISKCON centers,
educational projects, etc.
Allegations Against CPO Staff or CPT Members
In the event of complaints of mishandling of a case by CPT members or CPO staff, the matter
should be reported to the CPO Director who will conduct an inquiry, if s/he deems necessary.
Where complaints pertain to the CPO Director, the issue should be presented to the CPO
Advisory Panel, and if they choose, it may be referred to the GBC Executive Committee.
If allegations of child abuse are lodged against CPO staff or CPT members they need to be
reported directly to the CPO Director who, in consultation with the Advisory Panel, will institute
an investigation in the usual manner.
If allegations of abuse emerge against the CPO Director, the local CPT or ISKCON authorities
will refer the matter to the GBC Executive Committee, who will consult with the CPO Advisory
Panel as to the appropriate action.
F. Requirements for Case Managers
Case Managers, along with CPT (CPV), and Case Review Panelists, who desire to serve within the
CPO in a capacity which causes them to have direct involvement with either investigating or
determining responsibility for child abuse or maltreatment within ISKCON, must receive a
mandated, initial in-person training through the CPO before they can begin serving. This training
must have the following minimum requirements.
1. Training must provide education on types of child abuse and maltreatment, and its corrosive
effects, as well as information on the importance of “mandated reporting”.
2. Training must explain the nature of ecclesiastical decisions based on the principle of “the
preponderance of evidence” and explain how this differs from the criminal case standard of
“beyond a reasonable doubt”.
3. Training must emphasize the importance of confidentiality and impartiality in dealing with
both parties and include instruction on recognizing bias both in oneself and in others.
4. Training must include the procedures to be followed throughout the process.
5. Training must provide education on the different types of evidence and explain how to
assess the relative strength of different types of evidence or testimony (i.e., giving more
weight to direct first-person accounts of the incident, and less weight to character
references.)
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6. Training should also be “trauma informed”, and include information on evaluating
credibility of the complaint, how to avoid asking leading questions, as well as education on
the unique nature of traumatic memory, and how that may affect the victim's testimony.
7. All CPO case managers, CPT and CPV members, and Case Review Panelists must receive
annual continuing education on child abuse, either online or in person, through the CPO
directly, or through a secular source approved by the CPO.
G. Duties of Case Managers
1. Fairness and Impartiality: Under the direction of the CPO Director, Case Managers (and
CPT members serving as case managers) have the responsibility to investigate allegations
of child abuse and maltreatment. Every effort should be made to conduct these
investigations in a fair and impartial manner, following all pertinent policies and procedures
outlined in the current Iskcon Child Protection Policy and CPO Operational Guidelines,
with sensitivity to the feelings and reputation of both parties.
2. Communication and investigative follow up: Case managers should clearly communicate
the investigation and review process to both parties, and make every reasonable effort to
identify, contact, and interview other potential victims and/or witnesses for both sides.
3. Character references: Case Managers should inform both parties that they may provide up
to 6 written character references to support their case.
a. These references must be provided to the CPO directly by the principals in the case, and
no additional, or unsolicited character references sent to the CPO by third parties will be
included in the materials sent to the Case Review Panel.
b. The character references of each party shall be shared with the opposing party if that
party chooses to see them. The case manager shall inquire whether each party wishes to
the character references of the opposing party.
c. Where evidence calls into question the credibility of a party, statements relating to the
credibility of that party are understood to be relevant, direct evidence and not “character
references.” Where a party has put his or her own mental and emotional state at issue,
statements relating to the mental and emotional state of that party are understood to be
relevant, direct evidence and not “character references.”
4. Direct statements:
a. Case Managers must document in writing all direct statements received from both
parties, as well as all relevant and/or pertinent materials provided to support their
positions, and any and all corroborating witness statements, as well as any relevant,
secondary, substantiating evidence. Whenever possible, but only when there is no
objection, Case Managers should utilize video or audio recordings to document relevant
testimony.
b. Where witness/party statements are not submitted in writing and/or recorded, Case
Managers shall summarize those interviews and/or party statements and those
summaries shall be included in the evidence in the case. However, Case Managers shall
have the parties and/or witnesses review and approve such written summaries. All
evidence and witness statements obtained during the investigation shall be provided to
both parties and the Case Review Panel.
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c. In rare instances, a party or witness may allege fear of retaliation by a(nother) party as a
reason to withhold their testimony. In such cases, a determination of whether such fear
is credible and reasonable must be made by an outside consultant not involved in the
investigation. The outside consultant shall make the determination of whether the fear
is credible and reasonable after investigation, by the consultant or the investigator in the
case, into the basis of the party/witness’s fear.
5. Evidence collection: In collecting evidence for the review panel, Case Managers shall
review all evidence submitted by parties or collected by other CPO staff and ensure that any
additional evidence is collected. Case Managers duties in ensuring the collection of all
relevant evidence shall include the following:
a. Identify evidence (witnesses or documents) that is referenced in evidence already in
possession (ie claimant references doctor visits, discussions with friends, etc.).
b. Advise parties that they should collect written evidence/provide contact info for
witnesses.
c. Make best efforts to interview additional witnesses and collect all additional evidence.
d. Where additional evidence cannot be collected, the Case Managers shall explain the
steps taken to collect the evidence and the reasons why those steps were unsuccessful.
As codified in what is now Section IV. E of the 2018 Guidelines, all information,
statements, evidence, etc. collected and/or submitted in any case shall be shared with
the claimants and the accused before being provided to the Review Panel except as
provided below.
6. Outside Counsel:
The Review Committee recommends that outside counsel be retained to work with the CPO as
follows:
a. Where a party or witness alleges fear of retaliation, outside counsel shall determine
whether such fear is credible and reasonable and whether the witness’s testimony is
probative based on a full investigation of the allegations that give rise to the fear of
retaliation. Where outside counsel finds the testimony is probative and the
party/witness’s fear is credible and reasonable, counsel shall propose protective
measures which may include withholding the witness’s name from the parties and/or
withholding certain details of the witness’s testimony from the parties. Such
protective measures shall be taken only in rare cases where they are necessary to
prevent a miscarriage of justice. Both parties shall be informed that protective
measures have been taken and shall be provided with the redacted version of the
party/witness’s testimony.
b. Where the CPO Director determines that a complaint does not warrant an
investigation, outside counsel shall review the Director’s determination for accuracy
and reasonableness.
7. ISKCON Investigators
The CPO Review Committee proposes that the GBC establish an ad hoc committee to further
study how to improve investigations and adjudications in child abuse cases. Suggested
areas of study could include:
a. the use of outside counsel/professional consultants;
b. the use of a pool of trained investigators and adjudicators described in a plan currently
being developed by ISKCON’s Justice Ministry;
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c. and the development of a separate adjudication department that may or may not be part
of the ICPO.
The Review Committee further recommends that all investigators who work on ICPO matters be
given additional training by the ICPO prior to undertaking ICPO investigations.
H. Advisory Panel
Members of the Advisory Panel should have training and experience in child protection and the
recognition and handling of abuse to minors. Members shall be appointed by the CPO Director,
in consultation with the GBC Executive Committee, for a three-year term. Additional terms will
be by invitation of the CPO Director.
The functions of the Advisory Panel include:
1. Promoting awareness and understanding of the importance of child protection in
ISKCON.
2. To act as an advisory body to the CPO Director.
3. To review and offer advice on proposed amendments to the CPO Policy and Operational
Guidelines, and other policies as requested by the Director.
4. To review any written feedback or complaints about the CPO and to provide advice how
to address such issues.
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APPENDIX IV
Child Protection Team – Role and Responsibilities
Every ISKCON temple, project and school is required to have a trained and active Child
Protection Team (CPT) per ISKCON law. CPT’s are accountable to both the CPO Director and
local ISKCON Temple President or community leader (and Regional CPO Director where
existing).
CPT’s serve in an advisory capacity to the temple management and are intended to be
independent of the management. This system provides a layer of accountability, confidentiality
and objectivity for all parties. CPT’s have a special focus of knowing what to do and who to
contact when child protection issues arise, as well as making sure child abuse prevention
measures are in place.
Appointment and Removal:
A CPT will be made up of at least two local individuals, ideally three. (If family members serve
on a CPT there should be at least one additional member.)
Existing CPT members can select additional members, subject to the approval of the Temple
President and CPO Director, or CPO Regional Director.
If no CPT members are active, new members will be selected by the local Temple President or
community leader, in consultation with the CPO Director.
***Names of all CPT members and their contact information should be provided to the CPO
Director and updated annually, by January 5, by local Temple Presidents, and if they fail to do
so, by the individual GBC Member responsible for that zone.
Removal of a CPT member may occur by request of the CPO Director, Temple President or the
CPT itself. If temple management wants a CPT member removed from the service this should be
done in coordination with the CPO Director and vice versa.
Qualifications to be a CPT member:
Members may represent different constituencies – parents, school, community, etc.
Members should be able to be objective, balanced, mature, approachable and able to keep strict
confidence. A special background or education in the field of child abuse response is not
necessary but can be quite helpful.
Every member must receive training from the CPO. They should be trained according to
standards set by the CPO Director and these Guidelines, and should take advantage of all
resources provided by local Social Services.
Ideally, CPT members will not be Temple Presidents, but will work in cooperation with them in
the protection of children at the local level. Applicants for CPT positions shall undergo necessary
training per CPO direction, and be active members in good standing of the community.
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ISKCON Child Protection Office Policy & Operational Guidelines
Responsibilities:
1. Promote an atmosphere of child protection in their local community.
2. Be sensitive to and understand the implications of child abuse and neglect.
3. Arrange regular [at least annual] training for children, parents, teachers, community
leaders and other personnel in child protection principles.
4. Be familiar with CPO Policy and Operational Guidelines and ensure local application.
5. Be familiar with their local laws and social service requirements regarding responding to
and reporting allegations of abuse.
6. Work with local temple and community leaders to ensure that all clergy, personnel, and
volunteers who serve in a trusted position have been appropriately screened, per CPO
policies, i.e. criminal background check, CPO clearance and calling references.
7. Help ensure appropriate codes of practice are in place for those working with children.
8. Distribute the CPO Guidelines to teachers, management, relevant personnel and
individuals.
9. Assist and advise the local Temple President and the CPO Director regarding any issue
that may arise locally regarding child protection concerns.
10. Serve as the “first line of defense” in reporting any allegations of abuse to civil
authorities and the CPO Director, per the Guidelines.
Where a CPT member or ISKCON authority has reasonable cause to suspect that a child who is a
member of the community is suffering, or is likely to suffer harm, they shall make, or cause to be
made, such enquiries as necessary.
It is recommended that the CPT meet monthly with the goal of preventing child abuse in their
community as well as preparing in the event an issue arises.
Being prepared for an incident of child abuse, regarding the child, perpetrator and community
includes knowing local laws, knowing who to report to, knowing local services such as Social
Services, Department of Children and Families, Rape Crisis Center, etc..
Arranging for annual child protection awareness training of children and adults in their
community can include finding local secular resources such as someone who does personal
safety training in local schools for children and/or someone from a domestic violence agency
who speaks to churches.
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ISKCON Child Protection Office Policy & Operational Guidelines
APPENDIX V – RELEVANT GBC RESOLUTIONS
[Voted into ISKCON law February, 1998]
A. Decisions of judges [now titled Review Panelists] are final. No appeal process except
as outlined in this proposal.
B. GBC chair is responsible to see that decisions are enforced and will issue time limits
for verdicts to be enacted. Local GBCs and temple presidents are to help GBC chair in
implementing these verdicts.
C. If individuals named in a decision are in their area of responsibility, the local GBCs
and temple presidents are obliged to work together with the Director of the Central Office
to see that verdicts of this system are carried out.
D. Failure to assist as outlined in "b" and "c" will result in censures as described in
existing GBC resolutions. In such cases, the GBC executive committee can then intercede
and direct the local temple president and local GBC, etc. to implement these verdicts and
standards.
E. It is every GBC's duty to be sure there are active and trained CPTs in place at the
temples/ projects/ schools under their supervision with help and reminders from central
and/or regional office
F. Until a police investigation, trial, and verdict and/or a case has gone through
ISKCON's child protection court [now called Review System], the local CPT, with
guidance and confirmation from the regional or central child protection office, determines
the interim protection requirements for alleged victim and restrictions on alleged abuser.
The local leaders and GBC must respect and help implement those guidelines.
G. All ISKCON leaders (GBCs, gurus, temple presidents, project directors and managers
etc.) are obliged to follow the guidelines for screening those who live on ISKCON
property and serve with our temples, schools, farms, and other projects.
H. The CPO may find that additional standards, guidelines, and resolutions are required
to implement and improve this proposed system. Those additional standards, guidelines,
and/ or resolutions will be reviewed by the GBC executive committee first, and with the
GBC executive committee's approval, they will become provisionally binding on all
ISKCON members, until they are reviewed and accepted, revised, or rejected at the next
annual GBC meeting or GBC e-mail voting session (whichever method is selected by the
GBC executive committee).
I. [2007 GBC Resolution # 312. Clarifying Leadership Standards Part B.]
Whenever the ISKCON Central Office of Child Protection rules that an offense is such as
to restrict a person from serving in ISKCON in positions of leadership (including but not
limited to offices of GBC, minister, zonal secretary or temple officer), the restriction
must include the position of initiating guru. This restriction shall apply to all previous and
future decisions of the Central Office of Child Protection.
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ISKCON Child Protection Office Policy & Operational Guidelines
J. [2006 GBC resolution #409]
The GBC recommends that ISKCON leaders worldwide:
• Act in a way that is sensitive to the needs of those who were abused, while
treating them with respect, love, patience and understanding
• Take steps to improve the care and facilities for children in our communities,
including Sunday schools, parental training, and other educational programs, as
well as providing appropriate facilities like playgrounds, etc.
• Conduct annual child protection awareness training at every temple
• Encourage, value, facilitate and engage the youth and gurukula alumni
• Train and mentor youth and second-generation devotees with the goal of engaging
them in responsible positions
GBC members are recommended to:
Meet regularly with youth and gurukula alumni, listen to them, encourage them, and help
the society build better relationships with our second generation.
Leaders of ISKCON educational venues are recommended to:
Provide and promote all educational programs at reduced rates for gurukula alumni and
youth. (This includes VIHE, MIHE, VTE, BC, etc.)
All ISKCON leaders are recommended to utilize the Child Protection Office’s
Employee-Volunteer Screening Form. This document may need adjustments to
accommodate local requirements.
K. [2009 GBC resolution #309]
That the GBC hereby creates a GBC Review Panel of the CPO comprised of three neutral
persons with interest or experience with child protection issues. The members of this
panel are to be appointed by the GBC Executive Committee. Upon completion of the
current internal review being conducted by the CPO, or in conjunction with it, the
Review Panel shall review the revised policies and procedures of the CPO and suggest
any amendments helpful in achieving the objectives of the CPO.
The Review Panel will periodically, at the invitation of the GBC Executive Committee,
review the CPO’s compliance with its own policies and procedures, as well as propose or
review additional revisions, and will report its conclusions to the CPO Director and GBC
Executive Committee.
The Review Panel shall not represent or advocate for any person or party, get involved in
legal issues or formal complaints, or rule on the validity of already issued decisions.
All information shared with the Review Panel remains strictly confidential. After each
review, the Review Panel will make a recommendation regarding the length of time until
the next review, which should be within three to five years.
* Additionally: If/when Regional GBC resolutions are made that affect child protection
policy or review proceedings, those resolutions should be added as reference material to
the regional CPO and CPT guidelines for upholding child protection policy in that region.
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ISKCON Child Protection Office Policy & Operational Guidelines
APPENDIX VI – ICPO CASE MANAGEMENT CHECKLIST
1. The Case Manager and Director shall consult the checklist to ensure that each case is
handled in compliance with CPO Guidelines.
2. Oversight Committee shall have access to the checklists in the cases they review.
3. If an appeal is filed, the Initial Appeal Review Panel and the Appellate Case Review Panel
shall have access to the checklist in that case.
ICPO Case Management Checklist
☐ Complaint received at local level
☐ Complaint forwarded to International Child Protection Office (ICPO)
Does the complaint fall within ICPO purview?
☐ No – note reasons ☐ Yes
If case does not fall within ICPO purview, the following applies:
☐ Local CPT to process complaint
☐ CPT to investigate
CPT report to secular authorities
☐ No – note reasons ☐ Yes
☐ Formulate appropriate action
☐ Issue final report and conclusion to ICPO
If ICPO purview established, the following applies:
☐ ICPO to process complaint
☐ ICPO Director to appoint Case Manager
Case Manager Actions
☐ Notify alleged offender of complaint and forward a copy of complaint to alleged offender
☐ Refer complainant and alleged offender to CPO Policy and Guidelines document
☐ Apply applicable interim restrictions to the alleged offender
☐ Inform all parties of interim restrictions (complainant, alleged offender, and temple
management)
☐ Case Manager to initiate investigation process as per CPO Policy and Guidelines document
☐ ICPO Director in consultation with Case Manager to evaluate evidence and findings of the
investigation.
☐ ICPO Director to decide if Case Review Panel is warranted.
☐ If not warranted, record reasons and consult with outside counsel
☐ If warranted, Case Manager to convene Case Review Panel members
☐ Case Manager to forward panellist names to complainant and alleged offender for approval as
per criteria outlined in CPO Policy and Guidelines document
☐ Case Manager to collate all relevant documents, statements and evidence as detailed in the CPO
Policy and Guidelines document
☐ Case Manager to forward all the above to the complainant and alleged offender
☐ Inform the complainant and alleged offender their rights of rebuttal (twice)
☐ Case Manager to collate all the final documents, statements, evidence, etc., and forward to Case
Review Panellists and parties with evidence log listing all items provided.
Were the proceedings completed within a 90-day period
☐ Yes ☐ No – note reasons
Was Case Review Panel final decision unanimous
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ISKCON Child Protection Office Policy & Operational Guidelines
☐ Yes ☐ No – ICPO Director to convene a second Case Review Panel
☐ If the second Case Review Panel decision is not unanimous then ICPO Director to document and
close case
☐ Case Review Panel, with the assistance of Case Manager, writes the proposed Case Decision
ICPO Director to review the case, process, and proposed Case Decision, to confirm case
compliance with CPO Policies and Guidelines document
☐ Yes - ICPO Director signs off on case ☐ No – identify shortfalls and agree on remedial
measures with both parties
☐ All invested parties – complainant, alleged offender and management are informed of the Case
Decision *
☐ Either party can apply for an appeal, based on criteria outlined within the CPO Policy and
Guidelines document
Appeal received by ICPO
☐ Yes ☐ No
☐ If yes, ICPO Director convenes a new Case Review Panel and forwards Panellist names to
complainant and alleged offender for approval as per criteria outlined in CPO Policy and
Guidelines document
Case Review Panel reviews the appeal and determines if grounds for appeal are established
☐ Yes – Appeal Case Review Panel reviews case according to CPO Policy and Guidelines
document. ☐ No – note reasons
☐ Appeal Case Review Panel, with the assistance of Case Manager, writes the proposed Appeal
Case Decision
ICPO Director to review the appeal, process, and proposed Appeal Case Decision, to confirm
compliance with CPO Policies and Guidelines document
☐ Yes - ICPO Director signs off on appeal ☐ No – identify shortfalls and agree on remedial
measures with both parties
☐ All invested parties – complainant, alleged offender and management are informed of the
Appeal Case Decision
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